A leader is far more than a title - leadership is about taking actions to create sustained, positive transformations within an organization. Great leaders align their own values and vision with those of their business and help operationalize them for the future.
There are four interconnected components that define an organization’s culture: employee selection, training, communication and care. Each is crucial to creating and nurturing a culture that fosters employee engagement.
Excellent service does not simply come from a friendly transaction or helpful technology—it is the result of truly understanding your customer’s expectations and putting the right processes and service standards in place to exceed them.
The universal pillars of a successful business—leadership, culture, service, brand and innovation—are the keys to sustained business excellence. Together, these lessons forge an enduring bond between inspired leaders, motivated employees, satisfied customers, and an ability to continually grow the brand.
Raising kids can be hard at times ... especially when they’re playing up. So why not try some positive parenting techniques to help you deal with your child’s unacceptable behaviour in a calm and positive way.
Refine your focus to achieve greater sales. In business, nothing happens until a sale is made. The Kvell Sales Program is designed to deliver the information you need to be more successful in your sales career.